Artificial Intelligence - 9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
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The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
This was a great course that I will recomment to others! A lot to cover in a short period of time, and I managed to understand most if not all material. I'm excited to take my learnings with me and apply to my role at my company!
Lesleanne BToronto
Solid course, instructor was knowledgeable and friendly. I liked how it felt like a conversation and not a presentation, so I had pretty high engagement.This subject feels like an applied art, not a list of facts for memorization.
Michael RVirtual
Mark is a very approachable and friendly instructor and brings some comic relief to his training sessions. He broke down Scrum/Agile so that it was very easy to follow, and always offered opportunities for the class to ask questions. I felt very supported and encouraged while learning about Scrum/Agile and was never scared to ask a question. I am looking forward to another training opportunity to learn from Mark again!
Dana SVirtual
Mark was great! He was honest and open at points during the training - always resetting the expectations of Scrum, driving home the framework, what it will do and will not do. He is helpful and willing to answer questions.
Dawn DKitchener-Waterloo
Masters the subject more than anyone else I've met.
Carlo DMontreal
Mark is one of the most interesting humans I’ve had the pleasure to meet. As a student, I can tell he genuinely has our interest and development in mind when creating and delivering his workshops. I can’t say enough good things about the practical knowledge I’ve gained taking this training.
Michael RVirtual
Excellent course and instructor.
Joanna PEdmonton
Mark is fantastic at keeping the material interested. You can tell he is passionate on the topic and knows his stuff.
Jackie MEdmonton
Great course, a lot of valuable information. Experienced instructor, great ability to adapt to group and real work situtations.
Karen LPrivate Client
The format was great, and I appreciated the 10 minute breaks on the hour, particularly for a virtual training where zoom can be a drag after a while. The pace was good where the content and group activities wasn't rushed but time-boxed sufficiently that we didn't feel we were 'waiting'. The training goes beyond the 'minimum' for certification and was also flexible to address various questions by attendees.
Matthew RVirtual
Instructor was great, would continue the engaging exercises and involving people in the room.
Hussein RToronto
Mark is an amazing and experienced Agile Coach. He is detail oriented and helps to answer any questions very well.
Rishi VMontreal
Excellent communicator and interacts well with the class. Great knowledge of course material and a genuine advocate of Scrum.
Tony CToronto
No nonsense, practical approach, dynamic, very instructive.
Yanick BMontreal
Very thorough and engaging. Flexibility and self-organization of the course was great.
Brendan SPrivate Client
Overall the course provide many tools and knowledge to perform the day to day work of a PO. The instructor kept a good flow, he provided sufficient time to move and get coffee/tea.
Annie SVirtual
Very knowledgeable and examples that are applicable to our reality.
Allen SOttawa
Mark is very well read, with lots of breadth. Mark helped to challenge participants' ways of thinking that could impede scrum implementation.
Louise BOttawa
Tons of material to get through, Mark did well with the contextual questions from our organization.
Brendan BPrivate Client
Having come with a very limited knowledge of Scrum, Mark did a great job of leading the class through the knowledge required. The material was engaging and there were great opportunities to work with other learners as a team to practice different elements of the knowledge. Mark is friendly and humorous which made the otherwise very intense schedule a fun experience. He consistently offered great suggestions of further reading to consider in order to better understand the many elements of this practice.
Michael HVirtual
Mark is a lively and engaging instructor. Information was presented effectively and at a reasonable pace.
Joel DOttawa
Mark is an awesome instructor who does an excellent job of describing Scrum. Brilliant course!
Tom BEdmonton
Instructor was very engaging and helped me learn a lot and I have a lot of actions to take back to hep the team. I think we learned enough to help the team and guide them effectively as a scrum master.
Ian ROttawa
Good course, lots of excellent content, examples and materials. Would recommend. Mark is a good facilitator who is honest and understanding about the technical and organizational challenges.
Charles MVirtual
He is very motivated. Mark kept us engaged as the day went fast. He was respectful and was active listener, paid attention to cues when we did not understand.
Lyne LOttawa
Really dynamic. A lot of information about the mindset and objectives versus the actual techniques.
Valerie ROttawa
Mark was extremely knowledgeable, effective teacher, responded well to students and has an excellent sense of humour.
Kely BVancouver
Mark was fantastic. Enjoyed his coaching very well. Course was very interesting.
Robert AOttawa
Mark was very personable and knowledgeable about the subject. Nothing threw him.
Sharon GPrivate Client
Mark is an amazing instructor who really knows how to make his audience listen and follow his instructions. He takes time to
understand the audience's question and makes sure that the answer is fully satisfactory . The three days course was very well designed and almost all major aspects were covered. The scheduled breaks also gave the opportunities to get some fresh air and come back with a focused mind. I look forward to joining some more workshops with Mark in future.
Sanjida HVirtual
Mark is great. He speaks loud enough to be understood and knows how to handle a room full of people.
André SPrivate Client
Mark is knowledgable and engaging. What I liked the most was that he stood his ground if anyone challenged what he taught (respectfully) and offered an explanation why.
Andrea MOttawa
Intense and totally worth it.
Marinho MEdmonton
Mark is great facilitator. Overall the course materials and information provided me a better understanding of the scrum master role.
Nhan TKitchener-Waterloo
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in
three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive
throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously
knows his subject.
Debbie BVirtual
Mark is extremely academically knowledgeable in this space. This knowledge mixed with his real world experience and ability to engage a group makes his class a delightful experience.
Melissa MPrivate Client
Thanks for being so responsive and Agile in your approach to leading the class.
Deb BKitchener-Waterloo
Knows course material well. Quick to answer all questions.
Michael BEdmonton
The instructor Mark was very knowledgeable and provided lots of knowledge and examples. I learned a lot but did not realize what a huge topic this is.
Andrei DToronto
Very informative and up to my expectations. I loved the availability of the instructor.
Nicolas RMontreal
Insightful material, engaging classroom practice.
Eliza BVirtual
Covered a little of everything. Was always interesting.
Regis LMontreal
Mark did a great job sparking conversation, without reading slide after slide. Very happy with this course.
Lee GPrivate Client
Mark was excellent in explaining the concepts and examples from his experience. Found it very engaging and interactive.
Shilpi SPrivate Client
Mark was very well prepared with the material and handled questions well. You gave us enough information to address our own issues without giving us the solution.
Ramiz IPrivate Client
The course and exercise were well designed to add value compared to reading about Scrum. Mark is an effective presenter, keeping things interesting and (often) entertaining.
Gordon EPrivate Client
The failure-based models used for learning were effective.
Vince RVirtual
Mark shared valuable information and advice about Scrum theory. I am now clear on many Agile views on different aspects, especially, Roadmap.
Syed AToronto
Great! Very enthuiastic instructor and made learning a breeze.
Dalbir SKitchener-Waterloo
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
Excellent course and instructor.
Joanna PEdmonton
Mark is fantastic at keeping the material interested. You can tell he is passionate on the topic and knows his stuff.
Jackie MEdmonton
Great course, a lot of valuable information. Experienced instructor, great ability to adapt to group and real work situtations.
Karen LPrivate Client
The format was great, and I appreciated the 10 minute breaks on the hour, particularly for a virtual training where zoom can be a drag after a while. The pace was good where the content and group activities wasn't rushed but time-boxed sufficiently that we didn't feel we were 'waiting'. The training goes beyond the 'minimum' for certification and was also flexible to address various questions by attendees.
Matthew RVirtual
Instructor was great, would continue the engaging exercises and involving people in the room.
Hussein RToronto
Mark is an amazing and experienced Agile Coach. He is detail oriented and helps to answer any questions very well.
Rishi VMontreal
Excellent communicator and interacts well with the class. Great knowledge of course material and a genuine advocate of Scrum.
Tony CToronto
This was a great course that I will recomment to others! A lot to cover in a short period of time, and I managed to understand most if not all material. I'm excited to take my learnings with me and apply to my role at my company!
Lesleanne BToronto
No nonsense, practical approach, dynamic, very instructive.
Yanick BMontreal
Very thorough and engaging. Flexibility and self-organization of the course was great.
Brendan SPrivate Client
Overall the course provide many tools and knowledge to perform the day to day work of a PO. The instructor kept a good flow, he provided sufficient time to move and get coffee/tea.
Annie SVirtual
Very knowledgeable and examples that are applicable to our reality.
Allen SOttawa
Mark is very well read, with lots of breadth. Mark helped to challenge participants' ways of thinking that could impede scrum implementation.
Louise BOttawa
Tons of material to get through, Mark did well with the contextual questions from our organization.
Brendan BPrivate Client
Having come with a very limited knowledge of Scrum, Mark did a great job of leading the class through the knowledge required. The material was engaging and there were great opportunities to work with other learners as a team to practice different elements of the knowledge. Mark is friendly and humorous which made the otherwise very intense schedule a fun experience. He consistently offered great suggestions of further reading to consider in order to better understand the many elements of this practice.
Michael HVirtual
Solid course, instructor was knowledgeable and friendly. I liked how it felt like a conversation and not a presentation, so I had pretty high engagement.This subject feels like an applied art, not a list of facts for memorization.
Michael RVirtual
Mark is a lively and engaging instructor. Information was presented effectively and at a reasonable pace.
Joel DOttawa
Mark is an awesome instructor who does an excellent job of describing Scrum. Brilliant course!
Tom BEdmonton
Instructor was very engaging and helped me learn a lot and I have a lot of actions to take back to hep the team. I think we learned enough to help the team and guide them effectively as a scrum master.
Ian ROttawa
Good course, lots of excellent content, examples and materials. Would recommend. Mark is a good facilitator who is honest and understanding about the technical and organizational challenges.
Charles MVirtual
He is very motivated. Mark kept us engaged as the day went fast. He was respectful and was active listener, paid attention to cues when we did not understand.
Lyne LOttawa
Really dynamic. A lot of information about the mindset and objectives versus the actual techniques.
Valerie ROttawa
Mark was extremely knowledgeable, effective teacher, responded well to students and has an excellent sense of humour.
Kely BVancouver
Mark was fantastic. Enjoyed his coaching very well. Course was very interesting.
Robert AOttawa
Mark was very personable and knowledgeable about the subject. Nothing threw him.
Sharon GPrivate Client
Mark is an amazing instructor who really knows how to make his audience listen and follow his instructions. He takes time to
understand the audience's question and makes sure that the answer is fully satisfactory . The three days course was very well designed and almost all major aspects were covered. The scheduled breaks also gave the opportunities to get some fresh air and come back with a focused mind. I look forward to joining some more workshops with Mark in future.
Sanjida HVirtual
Mark is a very approachable and friendly instructor and brings some comic relief to his training sessions. He broke down Scrum/Agile so that it was very easy to follow, and always offered opportunities for the class to ask questions. I felt very supported and encouraged while learning about Scrum/Agile and was never scared to ask a question. I am looking forward to another training opportunity to learn from Mark again!
Dana SVirtual
Mark is great. He speaks loud enough to be understood and knows how to handle a room full of people.
André SPrivate Client
Mark is knowledgable and engaging. What I liked the most was that he stood his ground if anyone challenged what he taught (respectfully) and offered an explanation why.
Andrea MOttawa
Intense and totally worth it.
Marinho MEdmonton
Mark is great facilitator. Overall the course materials and information provided me a better understanding of the scrum master role.
Nhan TKitchener-Waterloo
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in
three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive
throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously
knows his subject.
Debbie BVirtual
Mark is extremely academically knowledgeable in this space. This knowledge mixed with his real world experience and ability to engage a group makes his class a delightful experience.
Melissa MPrivate Client
Thanks for being so responsive and Agile in your approach to leading the class.
Deb BKitchener-Waterloo
Mark was great! He was honest and open at points during the training - always resetting the expectations of Scrum, driving home the framework, what it will do and will not do. He is helpful and willing to answer questions.
Dawn DKitchener-Waterloo
Knows course material well. Quick to answer all questions.
Michael BEdmonton
The instructor Mark was very knowledgeable and provided lots of knowledge and examples. I learned a lot but did not realize what a huge topic this is.
Andrei DToronto
Very informative and up to my expectations. I loved the availability of the instructor.
Nicolas RMontreal
Insightful material, engaging classroom practice.
Eliza BVirtual
Covered a little of everything. Was always interesting.
Regis LMontreal
Mark did a great job sparking conversation, without reading slide after slide. Very happy with this course.
Lee GPrivate Client
Masters the subject more than anyone else I've met.
Carlo DMontreal
Mark was excellent in explaining the concepts and examples from his experience. Found it very engaging and interactive.
Shilpi SPrivate Client
Mark was very well prepared with the material and handled questions well. You gave us enough information to address our own issues without giving us the solution.
Ramiz IPrivate Client
Mark is one of the most interesting humans I’ve had the pleasure to meet. As a student, I can tell he genuinely has our interest and development in mind when creating and delivering his workshops. I can’t say enough good things about the practical knowledge I’ve gained taking this training.
Michael RVirtual
The course and exercise were well designed to add value compared to reading about Scrum. Mark is an effective presenter, keeping things interesting and (often) entertaining.
Gordon EPrivate Client
The failure-based models used for learning were effective.
Vince RVirtual
Mark shared valuable information and advice about Scrum theory. I am now clear on many Agile views on different aspects, especially, Roadmap.
Syed AToronto
Great! Very enthuiastic instructor and made learning a breeze.
Dalbir SKitchener-Waterloo
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Canada's AI Strategy Mistakes Adoption for Productivity
There is a massive gap between claiming AI will boost productivity and actually fixing bottlenecks. Lessons from Canada's healthcare system and Humber River Hospital.
Read full article
Scrum Events and Artifacts - 8 min read
How Many of These Backlog Refinement Anti-Patterns Does Your Team Have?
Product Backlog refinement isn't about writing User Stories, it's about having conversations. Learn to fix some of the most common problems with the Refinement process.
Read full articleWhy choose us
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Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
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Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
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This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
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Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
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Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.